Frequently Asked Questions
Everything you need to know about shopping with Village Cinemas fashion.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return items within 30 days of delivery. Please ensure the tags are attached and the garment is unworn. Visit our returns portal to print your shipping label.
Are your clothing items true to size?
Most of our collections follow standard international sizing. We recommend checking the specific size guide located on each product page for detailed measurements to ensure the perfect fit.
What payment methods do you accept?
Village Cinemas accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Village Cinemas garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.