Returns & Exchanges
At Village Cinemas, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn apparel. Items must be returned in their original condition with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all Village Cinemas hangtags and labels remain intact.
- 3.Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.